So informed by the great and good in HR that they only require a certificate from current bank, they are aware of the Lloyds situation, they cannot tell me however what the outstanding letters actually refer to and I'm certain one is Citibank from when we were all keen to sign up for the Skywards card.
That is being turned in anyway so probably not a big deal.
So will head to Jum 1 today and see what HSBC can deliver, based on previous experience I don't expect a great deal.