Same here, 60 min waiting is nothing out of the ordinary. On the other hand if you are off the plane with the entire crew at +30ish you have actually accomplished something!
DNATA... EK ### is waiting for a high loader on C/E/G.
DNATA - will take 30 min, late request.
EK ### I've called 3 times and first call was 30 min from ETA.
DNATA - Silence
