"Marketing and customer relations are very foreign concepts for many, but a simple email revealing nothing more than is already public and validated along some appeasing statements would be wise IMO".
Okay I know you want t sue so badly you can taste it and fishing around for some leads that will promote your cause. Go for it if you think your feeling have been hurt that badly. There are whole bunch just like you that inhabit a few other aviation websites. Suggest you try your hurt feeling on over there.
"Offers of discounted fares, at least!...but no real explanation, as that could easily open channels for litigation..... " More of the same."
Go for it if makes you feel better. There are always some in the crowd that think suing is the answer for just about anything that displeases them, or in their own minds is a justification.