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Old 11th Jul 2015, 15:41
  #10 (permalink)  
mattman
 
Join Date: Apr 2002
Location: Jungle or Sand!!!!!!
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I am going to way in here.

I built a hangar (using my bosses money) and gained our handling license for our local airport.

This was done soley because I was sickened at the cost of visiting other (and our) airports.

So we charge a handling fee (based on weight) excluding the airport fees which include:
- handling
-water service
-ice
-dishwashing service
-crew transport to terminal
-paper work (briefing novels)
-and the lounge and pilots lounge
-and for the desperate, toilets

As an incentive I asked hangar fees to the equivelant of parking outside.
Even so, crews, decide that it's better to use our competition who park them outside, make them pay for everything and charge them double.
Just to add insult to injury when we go out of our way at no extra cost: escorting the FA to a premium restrurant to ensure they get the exact catering ordered.

So I do wonder how much flight preparation is done to ensure that the best option is selected for a trip in terms of cost and professionalism. Obviously if you pitch up at the FBO expecting weather to meteriliaze out of thin air then you definitely have not thought it through.
By the way we don't print unless it's requested as these briefing novels go though a €110 laser jet cartridge faster than a captain asking for coffee.

My 2c
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