...do a fantastic job moving people from their local airport to where they want to go, safely and cheaply on newish planes with no previous owners.
We could rephrase that:
...do a grudging, ill-tempered job moving people from a small number of UK airports to some obscure place typically many miles from where they claim to be taking them (Frankfurt!?), with equivalent safety and price to many other airlines who actually behave as though they respect their customers...
If you like what they do I have no problem with that. Just accept that those of us who are forced unwillingly into their business space through lack of choice are allowed to call them out for what they are.