Wander
An e-mail will surely get a response
You would think so wouldn't you but both AFPS and Equiniti Paymaster are very adept at trotting out the good old auto-response promising a reply within 10 days then totally ignoring your e-mail. I give them the 10 days then repeat my e-mail, have done so for the last 2 months with no response from either of them, I know the answer to my question now but i am interested to see how long they intend to take.
I would also be very wary of any information given to you by Equiniti, i have had recent dealings with them on another matter and the best I can say is if there was an alternative I would definitely be shopping there, they really were making it up as they went along.
