Guys - just to clear up a few factors and agree with Airbus215
The European 737-200 is operating on behalf of bmi on services ex LHR due to the shortfall in aircraft caused by DJ hail damage. (A subject previously covered extensively on this forum).
The Aircraft is NOT in charter configuration and has 118 seats on board with a 31" seat pitch, with a moving curtain. Yes - unfortuately it is not equiped with convertable seating so has has a 3 + 3 seating arrangement.
There is a bmi representative on board the aircraft, and if he/she didn't make themselves available, then a written complaint to customer services will probably be the correct way to go.
Hopefully DJ should be back from Toulouse by the end of July, so that normal service can be resumed!!!
BL
xx