The trouble is, someone has to tell the emperor he has no clothes.
SOPs you know thats never going to happen at EK anytime soon, it would be (is) career suicide due to the abundant Wasta and arrogance issues at play.
The only way things will change is when there is significant operational disruption, then money will be thrown at it, a minion called Prakash will be sacked for gross incompetence and the local chap in charge of things will get a bonus or a new golden ipad etc.
