AA's JFK and ORD routes have suffered from a shockingly bad dispatch reliability this summer from MAN
Yes that is correct there does appear to have been more cancellations and delays than usual out of ORD and JFK to MAN this year.
I guess when it all hits the fan and AA Operations Control have choices to make then disrupting MAN is an operationally easy decision for them as passengers can simply be shuttled via LHR. But like you say, when this starts happening too regularly it can do nothing for customer confidence in the product.
If I were a cynic (
) it would appear that AA almost want the routes to fail, but I'm sure that's not the case. I know they've tarted up the cabins of their 767s this summer, but that's of no use whatsoever if the flights can't be relied on to operate to the published schedule