In these unexpected events, the crews don't always retreat to luxury while the pax are left to their own devices.
My wife was working a flight from Europe to KATL on 9-11 and dropped into Stephenville, NL, Canada...along with about 10 other widebodies.
She slept on cots in a school gym and was taken to the homes of locals to shower...as were many pax. If I hadn't had access to the company website to see her trip, I'd never have learned where she was. The company never called me.
The people of Stephenville are saints in my book. They stepped up like something I've never seen.
My wife is a Canadian by birth and I'm very proud of her people.
Newfoundland, Sept. 11, 2001
https://terkinn.wordpress.com/2014/1...emembers-9-11/
The UAL pax have nothing to whine about...but that won't stop 'em, will it ?