HC..... Yes, landline with broad band.
Sitig.... Understand this is slow. AOL, think they now call themselves "Talk Talk". Have nothing in writing but been in touch and the lady on the line said I should be at about 2.50 MBps. Have registered the situation with them but reached an impasse as I am reluctant to pay £ 65:00 for an engineers visit, especially if the problem lies in their line/equipment. Anyway will see what happens.
Thank you for helping to educate me: your help & encouragement is very welcome............