Here's an interesting one:
Having been scammed for some $420 putting my PayPal account in to the red by some $380 I have received a refund from Expedia in to my PayPal, for a cancelled hotel reservation, of GBP25.16 which, and I quote, PayPal sent me an email stating:
"The refund will go to the card you paid with"
But it would appear that PayPal are hanging on to my refund to part clear the debt created by the scam, can I legally argue that their email stating "The refund will go to the card you paid with" constitutes a contract which they are legally required to oblige?
Thanks
P.S. It was a debit rather than a credit card that I paid with so cannot make a chargeback claim.