I also know some spurs fans who flew into Newcastle on it and they had no complaints.
Think you're getting confused with one of the Titan a/c rather than Privilege
The reality is that you didn't fly on a Jet2 aircraft.
Splitting hairs a bit here - bet he was flying on a Jet2 ticket and paid his money to Jet2, if this was a short notice emergency substitution you might have a point but it isn't, so shouldn't be a case of being unlucky - Jet2 should offer a consistent product.
