CM.......I asked a question about a complex subject......and I got a succinct and reasoned answer. Thanks for that. What you say makes perfect sense........but it still leaves a nasty taste in the throat, right? In short, the only "losers" in this game are the men and women on the "front line" doing the bidding of those with their hands on the leavers of power (and dare I say, their snouts in the trough!).
I do have some experience of this.....in my previous emergency services life, I got into conversation with a provider of IT systems. He told me it was virtually impossible dealing with my particular organisation due to the constant changes in senior personnel (with differing agenda's, and mysterious and constantly shifting goal posts!). In fact......they just gave up on us! Makes ya weep!
MD