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1st Jun 2015, 07:33

#2 (permalink)

easyflyer83

Join Date: Sep 2010

Location: U.K.

Posts: 1,869

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Not entirely sure why she wrote a 'strong' letter to customer services. How would they know a seat was unserviceable? Generally it is up to the crew. or maybe the previous cabin crew in this case, to defect log any cabin defects

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