JAARule
That was my point, they're good for the Company at accounting for every single dirham. It's taken me over 6 months before to get a rebate for a missed allowance yet have had deductions actioned the same month. Same department but obviously different 'policy' applies to refunds and charges. The damage these people do to the morale by creating such a tight fisted environment is hugely detrimental to the workforce.
Harry