So much of the comments on this thread could easily read as comments about any other UK operator. Much of the same has been said about BACX. The aviation game will always be beset by problems and continual pressures. I do not think that negative comments effect the outfit as I would hope the city would be able to make its own judgements based on the general levels of the industry.
Looking in from outside things clearly will get more pressurised for the LC companies as there seems to be to many airlines chasing a finite market. Arriving at CBK there was an EZY CC and they all appeared cheerful enough and I have always found them the same.