The e-mail is actually signed by somebody calling themselves:
"Business Planning and Development Specialist- Service Delivery"
I have absoultely no idea what that job title means but do you think our illustrious DSVP has had his e-mail account hacked? That is the only explanation I can think of and for the sake of the credibility of Flight Operations I hope it is true
As for the products on offer, they look like something out of a GCSE woodworking project.