PPRuNe Forums - View Single Post - SWA: widow says flight crew wouldn't let her call suicidal husband
Old 16th May 2015, 11:00
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Capot
 
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As the FA I would have called the Flight Deck to resolve the problem. That's what i am supposed to do. Final checks in progress or not.

I would have said to her as the Captain;

"OK, make your call".

And if she insisted on being disembarked after it I would have gone back to the gate to offload her asap.

Exactly as I would do if a passenger suddenly became very ill, or disturbed, at any moment prior to take-off.

Massive disruption, etc etc. **** happens from time to time.

I am aware that in these days of fear of consequences a Captain may feel he/she needs to discuss it with Head Office before doing anything out of the ordinary, but your question was "what would you do?".
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