0% Success
I am currently at 0 from 12 attempts. Lat time I tried to divert directly to the (e-passport) manned desk, but the person assisting at the e-gates insisted I tried one more time. I offered her odds of 10-1 but she was obviously not a gambler.
The folk on the desk assure me there is nothing wrong with the chip - they can read it, so I guess I just don't look like my photo as far as the recognition software is concerned. Someone even said, "Your's is a common name, perhaps it takes too long to search" , which shows a phenomenal lack of understanding as to how this stuff works.