GERMANTOWN, Wis. — Southwest Airlines is under fire after a Wisconsin woman said a flight crew refused to let her make an emergency call to her husband before he took his own life.
Karen Momsen-Evers was on a flight from New Orleans to Milwaukee last month when she received an alarming text message from her husband just before takeoff: “Karen, please forgive me for what I am about to do, I am going to kill myself."
She said she quickly responded "no" to the message and tried to call her husband, but "the steward slapped the phone down and said, 'You need to go on airplane mode now.'" Momsen-Evers said she explained the emergency, but the flight attendant said she could not call because of "FAA regulations."
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