Unfortunately for the younger employees, CX is dead in the water. Too many years of cuts and bad relations with it's employees results in a work force which will kill the airline. It's happened many times in the USA and it's slowly happening here too unless the new DFO can make some major changes fast. I predict in 5 short years the airline will have a major contraction as moves to other airlines and early retirements take effect on an airline that can only say "cannot" to it's employees.