Why is it the only way EK seems to be able to manage is through a big stick.Warning letters are given out like confetti. Everyone feels under pressure. The best part I feel since leaving, is not having that underlying pressure, that someone, somewhere, will find you did something wrong.
And the really big problem, I think, is that the only people accountable in the whole company are the flight and cabin crew.
The whole saga is very very sad.
However, it was nice again at the the beach with the dogs today.