They use this mob in FUE..last month they sent the pax down the bridge,as far as the cord across, but no one with them..Cabin crew had to come up the bridge to see where we were, then had to get the despatcher to come and release the pax for boarding..that was after the 1 hour wait to get through a bag drop
...didn`t get a tug organised resulting in the flight crew having to get one organised via Luton Ops..result...slot missed..long wait
They make the others look professional
