Have recently had the displeasure of having to deal with Equiniti.
Slow, uncommunicative and story tellers, I don't do irate phone calls especially to overseas premium rate numbers but that was the only way to get the situation resolved. I am sure I am not the first ex military person to emigrate and I am just as sure I am not the first to want his money paid into a local bank, but it appeared I was and I was dealing with there money!
