VE Day and TfL jobsworth: help?
I hope someone here may be able to point me in the right direction to help my 92 year old ex RAF/RAAF father get around the intransigence of Transport for London jobsworths? He will be going to London later this month for the VE Day celebrations and is attempting to get a Veterans Oyster photocard for his travel whilst in London.
Unfortunately he has encountered a degree of resistance from Transport for London when attempting to sort this out on the phone, including "you're not entitled, it won't reach you in time, it's not worth the effort, we must send it snail mail", etc etc. He receives a UK pension and meets all the requirement criteria. (FWIW, night fighter pilot, North Africa Beaufighter pilot, POW escaped twice, many tales you couldn't believe and an Order of Australia Medal)
I'm looking for someone to contact to cut through the TfL bull**** and get this sorted: can anyone help please?