Not a bad comment 6100.
The only thing i miss in your contribution is the safety aspect. I accept the poisoned chalice metaphor concerning T&C's with the impossibility of fighting cynical greed with unions and against a corrupt regulator as long as it does not touch outright safety.
But please accept that a big part of our plight in the ME, and the major reason of hoping for more articles like this one, is in the name of safety for crew and passengers, not simply for money.
It would have been worth mentioning in your lecture.
