Hmmmm, so "Middle Management" get it in the neck? I expect "top management" is sacrosanct.
"Top Management" are the real culprits, however they will have convinced Skidmore, that the problems are minor and the result of "Middle management culture" not being conducive to developing a "service delivery environment" or some such jargon, perhaps buttressed by an expensive consultants report.
The net result is usually the removal of competent middle managers and their replacement with sycophants.
There can be no meaningful change at CASA without a change to the Act that prohibits CASA from achieving its objectives by "preventing aviation".
Just on a side note, does anyone know if CASA shut down any operator by Four PM fax last Thursday?