Routeman - I started my research in Cathay Pacific in the mid-late '80s my friend so will take no lectures from you. I don't know too much about Continental but the content of 'clear.right's' post has many merits. Inclusion is one of them and if you run an Airline, it strikes me as fairly obvious that you want your Aircrew, Cabin Crew and Engineers (see we love you Spanners) on side and feeling valued. That's all.