Well that sums of it up perfectly .
That is the essence of a well managed company, when the boss works on weekends , public holidays and takes the time to tell the employees that they are valued and appreciated and are part of a team
As he says a job is done so much better by a person that is motivated as opposed to one simply going through the motions in order to get a salary at the end of the month .
When have you ever seen a manager pitch up in flight ops on say Christmas Day pick the worst flight that day and elect to operate it . ? I thought not .
CX. Are operating on the principal that the beatings will continue until moral improves, so unless there is a radical shift in thinking from the top it unfortunately will only continue to deteriorate