PPRuNe Forums - View Single Post - Thomas Cook TCX1639 Low fuel divert 20/3/15
Old 23rd Mar 2015, 11:41
  #15 (permalink)  
wiggy
 
Join Date: Feb 2001
Location: The Winchester
Posts: 6,555
Received 5 Likes on 5 Posts
PM..

Airlines are not healthcare providers. We are not funded like the NHS. Our passengers pay for themselves and also a small surcharge for those who need wheelchair assistance and other items of personal support - which is reasonable. But if you need a med-evac flight you must hire an appropriate aircraft and crew - not use a scheduled airline.
+1

Musket, I know its sounds harsh, I know it's rare, but sadly there really are some quite naive or perhaps even selfish individuals who pitch up with some quite interesting medical conditions and expect to travel without prior approval because, as I was once told: "we know your Cabin Crew are trained in First Aid and we know you can get medical advice". Well they're right, but we have a duty of care to everybody on the aircraft and they often forget that we can obtain that medical advice before the doors are closed.
wiggy is offline