Funny to read this thread.. Do you really think that top level management is not aware of the T&C's. You must be joking. Middle management is directed by the level above and so on...
The company is only interested in making more money and save costs. EK has become to big to control. People with the correct experience leaving etc. This is why things go as they go. But the T&C are programmed to be like this. Lets hope that this will not be lowered any further.
The garden too small.. Guys that house and garden is for free. Don't forget that.