Does the average Joe really not understand the implications of these claims? Do they not understand that the only long term effect is that all flights and holidays will end up being more expensive?
I have worked for several UK airlines scheduled and charter and none have done other than everything possible to avoid delays. from subbing in aircraft and chartering light aircraft to ferry spares. Yes some airlines handle their public
PR better than others granted.
Eu261 is madness. Do you claim when your bus turns up late? If an accident closes a motorway do we all claim of the driver who caused it? If your life is still ruined by a 15 hour delay 5 years ago then theres something wrong. By the way did Thomson not accommodate you and provide refreshment vouchers during your delays? Hmm thought so.