proof of being a passenger on delayed flight
Hello one and all,
I wish to claim flight delay compensation from Thompson Airlines for flights in 2010 for 2 people.
I have the holiday booking reference number, flight dates, flight numbers etc but DO NOT HAVE THE BOARDING PASSES as proof of taking the flights.
My question to you being.
If I write to Thompson Airlines requesting proof of our being on the flights, can they refuse/ignore my request ?
Does the CAA (or similar) request that they keep the passenger manifest for a set length of time.
Can I get this information from another source ?
thanks in anticipation