Yet I know of another couple with a baby that get NO assistance whatsoever and are always struggling with conflicting rosters. Their FDM has told them there is no favouritism allowed. Good on these too, but to me this is just a sign of an airline with rostering practices that favour the chosen few and the rest can get f&@ked. It kind of offends me that Jetstar is represented in this article as some kind of new age company that will accommodate people's lifestyles when it is us who are expected to change our lifestyles to accommodate some pretty dodgy rostering.