All stations are different, handling companies excel at one airport and not at another, all down to internal management setup. I blame airlines trying to drive down the cost of handling, making companies secure contracts at silly prices, only to provide a poor service to airline passengers. Its all about making money and not about performance, most baggage times at most airports in the UK are made to look better than they really are. Over the past few years there have been a rise in accidents at stations across the UK, jobs being under staffed, workers being over worked and in some cases not getting a suitable wage, baggage handlers wage has actually decreased over the past 15 years, it used to be a very good job with a good wage, but now every airline is subcontracting their handling just because it is a lot cheaper, hence more PROFITS !
WHEN WILL IT ALL STOP !!!