Saab
I went online and used talktalk's own help page, which gave quite explicit instructions, including pictures of the various stages and at the end all I got was a message saying that the person couldn't be found.
At that stage I asked here for help and fortunately spannersatcx gave me the perfect solution and as we are both retired we do not really need web based mail.
Thanks for the info. though and now I have another website to help improve my limited computer skills
Regards, Den.