OldLurker:
The UA memo mentions "the recent CFIT accident in Birmingham [in which] the approach and landing appeared normal to the pilots until right before impact." I suppose they mean the UPS crash in 2013? (at Birmingham, Alabama, not Birmingham, England.) In that case the NTSB said that the crew continued an unstabilized approach ... failed to monitor the altitude ... failed to properly configure the FMC ... FO's failure to make required call-outs ... captain's decision to change the approach strategy without communicating his change to the first officer ... and [yes, yes] flight crew fatigue.* Did that approach really appear normal to the pilots?
Exactly. UAL glossed over the multiple errors of commission and omission during that UPS crash approaching Runway 18 at KBHM.