You can't make this stuff up. CX management have brought this debacle on themselves. No sympathy. As someone just commented, keep beating up on the SO's....the one group in the company that has NOTHING to lose. It's not as though there is much value in their career's as it is. Most of them can't even afford a social life. I think the only way this ever gets fixed is to ensure it's driven to collapse first. Do not give them an inch to breath. Remind your colleagues that it's important to all be 'professional'. Don't compromise 'safety'....if you know what I mean. Be sure to encourage your friends to 'stay professional'.
