Whilst John-Smith is not wrong in that he describes it as it is, this does not take away from the fact the process is rotten to the core. Deep and fast identifies the issues well and it is difficult to argue, and we shouldn't. I referred to RBS in an earlier post in this thread and D and f does the same. This is a company that put profit as its sole agenda item and the way Fred did that was by buying his exec team with huge bonuses. He was protected from the realities of the world in the knowledge he had a layer or two of greedy bast**** to buffer him. That company paid no attention whatsoever to employment and consumer protection legislation and is now paying the price. It only exists because of you and me. They have moved all their IT work to India when the expertise is here. Why, because it is cheap. Result, regular service failure. Some/many airlines are following the same path. John-Smith is right when he says they are putting profit as their only driving force BUT is wrong when he says this is their only obligation. They have obligations to staff and customers that is enshrined in legislation and will one day pay the price if they take their contempt for it too far.
Last edited by JaxofMarlow; 1st Feb 2015 at 13:03.