Doors Open Arrival Time question
6 Aug 2014 EZY7078 Bordeaux to Liverpool. The flight was delayed by just over 3 hrs. We noted the time we came to a stop on the Apron where the plane was parked and the time the aircraft door was opened when we were still on board. We have been trying to get hold of someone or some thing to verify our times especially the door opening time which we understand is the definition of Arrival Time for delayed claim purposes. Easyjet just keep referring to the Arrival Time but will not state at what point that is for their calculations. Does anyone know if Easyjet actually have an automated system for recording their door opening time or whether they were or are logging this manually or can anyone reading this confirm the Door Opening time for the above flight. Many thanks in advance.