PPRuNe Forums - View Single Post - Record New York Storm Approaches: EK...."Launch the fleet!"
Old 27th Jan 2015, 03:42
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Dune
 
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Hmmmm both flights got in and out.
Might have to heat up that humble pie Dune.......
Disagree. The decision to cancel the EK 237 BOS/ delay the EK 203 JFK was made at 01:02 am DXB time. During the preceding 12 hours EK has moved over 600+ customers from their departure points into DXB knowing full well the extent of the storm and those pax connections onwards to JFK/BOS. As a result you now have those 400+ JFK customers wandering terminal 3 with a 25 Dh food voucher in their hand and fighting for a space to sleep (since EK 237 was cancelled those pax hopefully have been put up in hotels; EK 203 pax have only been "delayed" and not cancelled so I don't expect Emirates will have provided hotel accommodation for those).

In any case, the inability of Emirates to act in a proactive manner to such an obvious, well forecast, severely disruptive weather situation is unacceptable. It displays a severe lack of foresight and due regard for the wellbeing of their customers and crews who will be required to deal with them.
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