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Old 22nd Jan 2015, 11:22
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SpringHeeledJack
 
Join Date: Jan 2008
Location: There and here
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Line speed conundrum

For about the last 3 weeks, one's line has been getting slower and slower and I'm posting this at a download of 0.32Mbps and upload of 0.52Mbps The broadband is with SKY, the line with BT. SKY have tested everything, agreed it is so slow and suggested BT tested the line. After being told that the line was 'absolutely fine' by a lovely call centre operator on the Indian sub-continent, the problem persists. BT offered to send an engineer round, but if found to be internal there'd be a £120 fee just like that….So I've tested the speed up until the entry point to one's castle and it is always the same, 0.32 down and 0.52 up. It would seem that either a) there's a restriction on the line (though there's no reason why there might) or b) there's some type of local external fault, but it's strange that one's upload speed is as before, somewhat slow, yet the download is now a constant 10% of what it once was. Any ideas ?



SHJ
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