PPRuNe Forums - View Single Post - Quality Assurance and Safety Management in GA
Old 19th January 2015 | 08:15
  #7 (permalink)  
Horatio Leafblower
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Joined: Mar 2003
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From: NSW Australia
It's pretty hard to get clarification on a 100% "anonymous" report.

In my experience a lot of "anonymous" reports (no, no, not all) are less about real company organisational issues, and more about tearing down a workmate or a contractor or deflecting blame for your own f*ckups.

There is a real art to having a JUST culture - a blameless culture will allow the dead!!!!s to get away with murder by simply lodging a report - and a truly just culture will almost obviate the need for "anonymous" reports.

I was employed as safety manager at an organisation where I was told "We have bought a SMS, it's called Air Maestro"

While Air Maestro is not a "SMS" and it is not a cure-all, it does permit smaller organisations a structure around which they can *build* an SMS and put a lot of compliance management tools in place.

A work in progress...
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