And at the risk of being controversial, I bet neither ISIL nor the Taleban bothered with the 7 step approach! Maybe that's how we defeat them - sign them up to staff college and wait for them to seize up and institutionalise!
My point exactly. Banal approaches to problem-solving by a banal cohort of senior officers who should have left years ago. Not all, but there are a lot of place-holders in the system even now. To be honest, I should place myself in that category as well.