Just to set the record straight, there isn't a control room in NPAS, however there is a Despatch and Flight Monitoring Centre.
NPAS Despatch Centre | NPAS
Operating from a West Yorkshire Police Control Room, the Despatch and Flight Monitoring Centre for the National Police Air Service is provided on a 24 hour basis to assist the police forces of England and Wales. Around 65 000 requests for service are received by telephone or electronic message each year and these are processed by the team of experienced despatch staff to ensure that the air support resources are allocated effectively and efficiently.
Whist in flight, the team employs a networked radio system and electronic mapping to follow the progress of every police flight as an enhancement to safety in addition to improving a situational awareness that enables a swift response to developing police priorities.
The centre is also able to provide assistance to other partner organisations such as the Fire Service and British Transport Police and has developed a close working regime with the Air Sea Rescue Service.
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