Jaba,
Your post is full of pearls of wisdom. It is logical to increase the efficiency of a company or Organisation to adopt the methods described. Your Organisation will benefit from what you have put in place, I am sure.
One thing that perhaps you have in place is a blame free culture. It is my experience that in the event of a situation arising where there has been a deviation from SOP's, for example, the problem can be identified and resolved in a timely manner if it is known that the penalty, if there is one, is equally distributed.
Nkosi
