I think I replied to you on this last time. It seems to be a common problem - I've seen it posted on other sites, mags, in newspaper Help columns, etc. I described the work-around that TCS posted, which I got from a newspaper IT supplement. I have not seen a proper fix.
Having said that, I just found
this in the Microsoft Knowledge Base, regarding Word 97.
Hope it helps
Edited to add:
I just tried Method 2 from the above article. Why didn't anyone tell me about it before?
AA