I travelled into Stansted this afternoon at about 13.30, huge queue at immigration, only 1 in 3 of the electronic gates functioning, lines back to transit train from the manual passport checks. The line supervisor at the Electronic gates didn't really seem to care, and stood there with his hands in his pockets.
Not a very nice experience at all, and not one I really appreciated.
Come on Stansted get your act together, abolish queus, make it your 2015 resolution.
