Arm out the window has hit the nail on the head - complete fiction must be the common denominator with the name "biggles".
Here we have an aviation "expert", flabbergasted that jetstar passengers are raiding the Qantas fridge.
Isn't this the same guy who was touting the wonderful success and business acumen of Dixon and Joyce to start Jetstar? Wasn't the expense of Qantas sevice standards and particularly Qantas labour making Qantas profitability impossible? Wasn't jetstar to be Dixon and Joyce's master stroke, GT?
And now, here he is, having a cry because the exact sort of passenger Jetstar attracts is stealing his Brie cheese and liquorice lollies from the Qantas lounge.
Give me a fn break.